Restaurant call system

How to maximise the profitability with IZISERVE

Statistics show that, on average, a server approaches a table 1 to 3 times without the guest’s request. Taking into account the number of tables, and the table turnover, it will amount to a lot of time and resources invested without any added benefits. It does not increase the customers’ purchase intentions, and can even have a negative effect on customer experience. In fact the top complaint from guests are the numerous interruptions wireless call system throughout their meal.

Now, if this is the case in a particular restaurant it is due to a poorly organised work process. IZISERVE will streamline the work process, and give customers the freedom to decide when they get assistance. The guests will feel that they do not have to inconvenience themselves, and other customers, by waving or raising their voices to draw the servers’ attention, and will be assured that their request for assistance has been notified to the staff.

restaurant call system

Let’s consider the following scenario:

A guest goes to a particular restaurant for the first time. This supposes that the restaurant will earn 20€ and the costs will amount to 10€, the profit would be of 10€. That same customer will visit that restaurant 12 times in one year. All in all, that would suppose a revenue of 240€, and the costs would remain at 10€, final profit would be 230€. That is one of the reasons why it is in the restaurants interest to retain customers and promote consumer loyalty.

It is in the restaurant’s best interest that the customer visits more than once. Furthermore, it has been proven that a satisfied customer is the best promotion for a business. On average a person shares their customer experience with 6 other people. And this is the word of mouth process beings. This would mean augmented clientele for the restaurant, and increased revenues. This is the secret to your business success!

What does the installation process consist of?

IZISERVE and IZISERVE ALERT are wireless devices and do not require technical skills to be installed and operated. IZISERVE: Simply, place the push button paging transmitters on the tables or spots you deem appropriate. Distribute the regular pagers restaurant call system or the wrist watch pagers to the staff members, or guests.

We alreday have IZISERVE, will it be necessary to also buy IZISERVE ALERT?

No. Firstly, you will have to define what your needs are, and see which of the two systems will meet your requirements. Should have any doubts, our Customer Support will help you find the best solution for your business. In restaurants, IZISERVE ALERT will prove useful staff-to-staff communication.

It is especially managers and kitchen staff that will need to notify the servers, and can do so by using this alert system. It is silent ans instant.
If it is a hotel business IZISERVE would suffice, hoever the work process and customer service would benefit form both solutions.

Note that IZISERVE V.1.1 can be used to serve the same functions as IZISERVE ALERT. For instance, if there are 27 tables in the restaurant and 2 servers, with the purchase of 29 transmitters, two of them can be assigned to the kitchen, and used to alert each server. The servers will recive an alert from the kitchen on their pagers or wrist watch pagers. The remaining 27 transmitters will be allocated to the tables. However this option might seem less professional.

Features of the push button transmitters:

Modern design, colour white.
Can be installed on a countertop or on the wall.
External antenna.
Single push button
Signal distance: 500m (1640ft) in open space.
Dimensions: 88x88x21mm

Features of the Desktop Receiver with Display:

The wireless matrix receivers display the executable data, when on strandby.
Software for text editing
Outer layer of high resistance aluminium alloy
Can be connected to a PC to handle the alert data.
Operates with a remote control from pagers
12 different sound alerts, with adjustable volume control
Can operate with single function buttons and multifunction buttons. The set application of the multifunction buttons will be displayed with its symbol on the screen.
Displays 1, 2, 3 or 4 call-groups, according to the option selected.
Displays a list of the NOT cancelled calls.

Features of the Wristwatch Pager:

Ultra-bright LCD screen.
3 alert options: beep, vibrate, or both.
1 wristwatch pager can operate with up to 200 transmitters.
It can restore the last 10 calls.
Will display the time when on standby.
3 types of alerts on the screen: symbol, text, or both
Easy to operate.

IZISERVE Specifications
Wireless transmitter. Signal: 200m (approx. 650ft) open space.
With a signal amplifier: 800m (approx. 2600ft) – 1000m (approx. 3300ft)open space.
Push Button Transmitters are water resistant.
Discreet and silent communication. Instant alerts.
Cost-free communication.
Fast and easy installation, no technical skills required.
2 year warranty.

IZISERVE ALERT Specifications
Desktop transmitter Signal: 500m (approx. 1640ft) – 700m (approx. 2290ft) open space. Rechargeable battery.
One-time investment
Light and portable.
Discreet and silent communication. Instant alerts.
Cost-free communication.
Fast and easy installation, no technical skills required.
2 year warranty.


5/5 - (2 votes)
Partilhar este artigo

Deixe um comentário

O seu endereço de email não será publicado. Campos obrigatórios marcados com *